At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects?

If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

At Home Depot

Canada, the UX Writer is responsible for planning, creating, organizing, editing, and structuring the content and copy our customers encounter when navigating their way around homedepot.This copy is crucial in guiding the customer and helping them complete their product research and/or purchase and ensuring that the user experience is as smooth as possible. The UX writer is involved in the design process from the very beginning. They work with designers, researchers, strategists, product owners and other key business stakeholders to create customer-focused copy that works harmoniously with the product layout, consistently across multiple touchpoints.

Ensure that site content is user-focused and consistent in style, tone, format, and quality. ~ Effectively manage multiple projects and deadlines. ~ Find smart ways to use data to evaluate and improve content. ~ Conduct user research to test the effectiveness of copy and build a solid sense of empathy for the target audience. ~ Create and help maintain writing guidelines that are in line with The Home Depot’s brand and voice.



~ QA and User Acceptance Testing of content. Present copy and decision rationales to cross-functional teams and key stakeholders, facilitating a shared understanding of user experience goals. Collaborate with designers, researchers, product managers, legal counsel and engineers to create meaningful, human experiences.

Work with vendors, external and internal partners where necessary for project execution. Support the E-commerce team with copywriting for presentations and other internal and external projects when necessary. Project and change management Technical/UX Writing Typically reports to Manager, UX or Lead, UX Travel Requirements: ~ In-person, 5 days a week (Monday to Friday) Working in an office setting: computer work, camera on virtual meetings Minimum Years of Work Experience: ~Other Requirements/Assets: Experience writing/editing for digital platforms (web, email, mobile, applications).

Technical writing experience is an asset. Understanding of industry and UX principles and best practices is a strong asset. Ability to switch between multiple projects, audiences, channels, and scopes.

Ability to work with minimal supervision and under very tight deadlines. Passionate about working in a customer-centric, multi-channel environment, and collaborating across departments and teams.

Experience working in ecommerce or a retail organization is an asset. In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position.

📌 UX Writer (6 month contract) (Toronto)
🏢 The Home Depot Canada
📍 Toronto