Lead the V2500 Engine Program at MTU Maintenance Canada in Delta, BC. You'll empower customer account managers, oversee shop activities, and ensure optimal customer service delivery. This full time managerial role requires overseeing communication between customers and internal teams.
You will set clear documentation and communication standards while tracking shop visit expenses and providing backup support for customer account management. This position ensures seamless collaboration between engineering and production management to meet customer satisfaction. Key Responsibilities:
- Facilitate customer communication and manage contracts professionally
- Prepare shop visit documentation and internal cost estimates
- Oversee shop visits and maintain work order visibility
- Support bid management and contract reviews with cross-functional teams
- Optimize contract management and execute post-visit analysis
Requirements:
- Bachelor's in Mechanical or Aerospace Engineering, Master's preferred
- 3-4 years in a customer support aviation role
- 2+ years of leadership experience
- Advanced aero engine knowledge, specifically V2500
- Proficiency in SAP and MS Office applications
Elevate your leadership and engineering skills at MTU to ensure exceptional service in the aviation industry.
📌 Engine Program Manager at MTU (Delta)
🏢 MTU Aero Engines
📍 Delta
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