Join our Vancouver team as a Customer Support Representative, where your skills in Adobe Illustrator and customer service will shine. Help guide clients through our offerings with professionalism. We are looking for candidates with a minimum of 2 years in customer service who can communicate efficiently with our clientele.

You will provide valuable quotes, troubleshoot issues, and create artwork mock-ups to meet client needs. Your focus on KPIs ensures outstanding turnaround and customer experience. Key Responsibilities:

- Offer exact pricing and quotes to customers
- Educate clients on various printing methods
- Develop mock-ups in Adobe Illustrator efficiently
- Ensure all inquiries are addressed promptly
- Resolve customer complaints with suitable solutions Requirements:
- Fluency in English for customer communication
- Expertise in Adobe Illustrator for mock-up design
- Minimum 2 years of experience in customer service
- Proficient in handling various communication channels
- Strong interpersonal skills for client relationship management Deliver exceptional customer service while leveraging your creativity in Vancouver's vibrant market.

📌 Vancouver Customer Support Representative
🏢 Coastal Reign Printing
📍 Vancouver