Join the Saskatchewan Workers Compensation Board as a Customer Care Facilitator in Regina, where you will champion the recovery journey of workers. Your empathy and understanding will drive our customer service excellence.

This permanent role is ideal for those passionate about helping others and eager to impact the lives of injured workers positively. You'll engage in case management tasks, ensuring each worker receives the tailored support they need. Candidates should possess key skills in risk management, communication, and relationship building to thrive in this high-stakes workplace where every decision matters.

Key Responsibilities:
• Evaluate and address the needs of injured workers
• Collaborate on goal-oriented recovery plans




• Maintain comprehensive case management for assigned caseloads
• Prepare clear and reasoned decisions for benefits
• Approve necessary services for effective recovery

Requirements:
• Degree in healthcare, social sciences, or business
• Minimum one year of relevant case management experience
• Valid class 5 Saskatchewan driver’s license
• Strong communication and interpersonal skills
• Team-oriented and dedicated to customer satisfaction

Leverage your passion for helping others to enhance the experiences of injured workers at WCB.
#J-18808-Ljbffr

📌 WCB Customer Care Facilitator Role (Saskatchewan)
🏢 First Nations University of Canada
📍 Saskatchewan