Drive seller performance as a Seller Performance Specialist with Walmart’s Marketplace Operations team in Mississauga, Canada. Your role will impact order fulfillment and enhance customer interactions.

This position requires a proactive approach to building relationships with Marketplace sellers while managing their performance against set KPIs. You will serve as a key point of contact for escalated customer issues, collaborating with sellers to ensure satisfaction and effective resolution of challenges. The role also emphasizes the design of future eCommerce processes through detailed reporting and analysis.

Key Responsibilities:
• Analyze and track seller performance reports
• Address seller disputes and oversee reimbursement processes




• Engage in key eCommerce projects and seller communication
• Develop operational processes to improve Marketplace functions
• Collaborate with store teams on site-to-store initiatives

Requirements:
• Bachelor’s Degree essential
• 1-3 years in day-to-day operations management
• Experience in eCommerce advantageous
• Proficiency in Excel and PowerPoint helpful
• Excellent analytical and problem-solving skills

Shape Walmart's customer service excellence by optimizing seller operations.
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📌 Walmart Seller Performance Specialist (Ontario)
🏢 Socket.dev
📍 Ontario