Enhance customer experiences with Staples as a Customer Support Supervisor, delivering ServiceOntario services with excellence. Lead a dedicated team in a agile retail environment.

This position emphasizes leadership, community engagement, and service quality within the Staples store. You will manage escalations, coach your team, and ensure a high standard of service for ServiceOntario clients. Candidates should have supervisory experience and must be adept in computer skills, while maintaining attention to detail and professionalism.

Key Responsibilities:
• Engage customers using a service-first approach
• Accurately process transactions and address inquiries
• Mentor and guide Customer Support Specialists
• Uphold store standards and health protocols
• Share store updates with your team effectively

Requirements:
• 1-2 years of supervisory experience in customer service
• Proficient in Microsoft Office and data management
• Capacity to lead a diverse team under various conditions
• Strong focus on accuracy and detail
• Bilingualism in English/French regarded positively

Drive exceptional service and team success as a Supervisor at Staples.
#J-18808-Ljbffr

📌 Customer Support Supervisor Role at Staples (Ontario)
🏢 Staples Canada
📍 Ontario