Become a pivotal part of client engagement at Raffi Jewellers as an Onboarding and Sales Trainer. Focus on training for luxury products and exceptional service delivery.

In this role, you will lead the onboarding process, enhancing Sales Associates' understanding of luxury sales and client relationships. Your contributions will shape the training landscape at Raffi Jewellers, ensuring that all team members are equipped to exceed client expectations. Engage with brand partners and deliver structured sessions that focus on professionalism and product knowledge.

Key Responsibilities:
• Lead onsite onboarding and comprehensive training initiatives
• Optimize Raffi Academy Training Portal content
• Deliver training sessions on luxury customer engagement




• Collaborate with brands for consistent training delivery
• Manage and coordinate GIA training processes

Requirements:
• 3-5 years of Training or Learning Development experience
• 3-5 years of Sales experience
• Relevant diploma in Human Resources or similar
• Background in luxury retail or client-focused environments
• Robust presentation and communication skills

Leverage your expertise in training and sales to refine the luxury shopping experience at Raffi Jewellers.
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📌 Onboarding & Sales Trainer at Raffi Jewellers (Ontario)
🏢 Raffi Jewellers Inc. Cambridge | Montreal | Waterloo
📍 Ontario