Deliver sales excellence and customer joy as a Sales Manager at Michaels in CAL-EAST HILLS, Alberta. Focus on coaching, service standards, and operational oversight.

In this leadership role, you will oversee store operations, ensuring compliance with policies while driving customer satisfaction and sales performance. You will be instrumental in modeling effective selling behaviors and fostering a solid team culture that prioritizes customer experiences and engagement. Your guidance will lead to achieving core sales objectives.

Key Responsibilities:
• Lead adherence to Standard Operating Procedures
• Coach staff on customer engagement and selling techniques
• Drive efficient store operations and service delivery
• Manage loyalty programs for customer retention
• Train team members in product knowledge and service

Requirements:
• Minimum 3 years in retail leadership roles
• Strong background in sales metrics and service standards
• Ability to lift and manage store merchandise
• Willingness to work during evenings and weekends
• Passion for creating exceptional customer experiences

Excel in leading a motivated team and enhancing customer satisfaction at Michaels.
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📌 Michaels Sales Manager Role in Alberta
🏢 The Michael's Companies
📍 Alberta