Join Everforth Apex as a Tier 1-2 Application Support Analyst in Barrie, Ontario. This critical role focuses on mainframe support, incident management, and ensuring smooth operations for a Big Five Bank.

As an Application Support Specialist, you will manage day-to-day activities critical to the bank's operations. This role requires solid technical knowledge and analytical skills to support service restoration and incident resolution. Your expertise will impact service levels and provide essential support for various applications and infrastructures.

Key Responsibilities:
• Monitor and restore services for mission-critical systems
• Provide Help Desk support and manage incidents
• Triage, investigate, and resolve production issues




• Deploy applications according to deployment plans
• Collaborate with third-party providers during incidents

Requirements:
• 1-2 years experience in IT or business environments
• Strong understanding of IT operations and security protocols
• Excellent verbal and written communication skills
• In-depth analytical and problem-solving abilities
• Knowledge of systems and operational concepts

Elevate your IT career with application support excellence at Everforth Apex, ensuring robust operational performance.
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📌 Application Support Analyst at Everforth Apex (Ontario)
🏢 Apex Systems
📍 Ontario