We are partnering with a well-established professional services organization to hire a Technical Support Representative to join its corporate support team. This is a diverse role that combines administration, front-line technology support, systems coordination, and operational tasks, making it an excellent opportunity for someone who enjoys being the go‑to resource for internal teams.

About Our Client
Our client is a financial advisory firm based in Vancouver and has been operating for the past 50 years. They offer a variety of services, including financial planning and ongoing monitoring. Advisors from the firm work very closely with the clients, ensuring their insights and experiences are integrated into their strategic planning.

About The Opportunity
The Technical Support Representative role offers an excellent opportunity for someone who enjoys a blend of administrative, operational, and technical responsibilities. You’ll work across onboarding, IT support, data administration, reception coverage, and project coordination, giving you broad exposure to multiple facets of corporate operations. The position includes hands‑on experience with Microsoft systems, CRM platforms, and technology upgrades, providing valuable technical skills that are highly transferable.

About The Position

Provide first-level end-user support across core systems, with a strong focus on Microsoft platforms such as Outlook, Teams, SharePoint, and CRM tools

Coordinate user onboarding, offboarding, and system changes, including access management, licensing, and invoice tracking

Support office technology including phone systems, printers, and AV equipment, liaising with external vendors for setup, maintenance, and issue resolution

Contribute to system upgrades by participating in testing and implementation activities

Maintain accurate records and ensure compliance with applicable electronic communication regulations

Perform data administration tasks such as reporting, data extraction, cleansing,



and reconciliation across multiple internal systems

Assist with front desk coverage as needed, supporting reception during absences and peak periods

Develop and maintain internal documentation, including procedures and process updates

Take meeting notes and track action items to support team follow-ups

Support various operational, administrative, and project-related initiatives as required

The Requirements

Minimum 2 years of Technical Support experience in a professional environment

1–2 years of experience providing first-level technical support, acting as a key point of contact for internal users

Robust organizational skills with the ability to manage competing priorities in a fast-paced setting

Effective written and verbal communication skills

Comfortable working both independently and collaboratively within a team

Proficiency in Microsoft Office applications, including Excel and PowerPoint

Exposure to Microsoft 365 administration tools (e.g., Entra, Intune, Teams) is considered an asset

Basic knowledge of cloud platforms such as Microsoft Azure is an asset

Experience with reporting or data visualization tools (e.g., Power BI) is an asset

Compensation & Perks

Annual salary range is $60,000 – $70,000, commensurate with experience

Competitive perks

3 weeks vacation and personal days

RSP matching

Flex days program

Professional development

At Aplin — together with our brands CompuStaff, Impact Recruitment, and Vantix Systems — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers. Accommodation is available upon request throughout all stages of the recruitment process.

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📌 Technical Support Representative (British Columbia)
🏢 David Aplin Recruiting
📍 British Columbia