Enhance customer connections at Mosaic Home Services as a Customer Engagement Specialist in Edmonton, Alberta. This full time calling role focuses on franchise development and client validation.

Mosaic Home Services is seeking a Customer Engagement Specialist to foster customer relationships and support franchise expansion. The role involves making contact with potential franchise partners, validating recent job satisfaction, and re-establishing connections with past clients. You'll work in a structured environment, with separate tracks for each call type to ensure clarity and effectiveness.

Key Responsibilities:
• Cold call seasonal business owners for franchise opportunities
• Confirm service satisfaction with customers post-job




• Reconnect with former clients to book new opportunities
• Document interactions in HubSpot accurately
• Facilitate follow-up actions to ensure engagement

Requirements:
• Experience in outbound calling or sales preferred
• Exceptional verbal communication skills
• Ability to manage CRM systems effectively
• Adaptable to various call types and outcomes
• Willingness to travel for trade shows

Utilize your skills in customer outreach to help Mosaic Home Services grow and strengthen client relationships in Edmonton.
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📌 Customer Engagement Specialist at Mosaic (Alberta)
🏢 Mosaic Home Services
📍 Alberta