Join First National in Toronto as a Senior Quality Assurance Analyst and make a significant impact on underwriting processes. This full time position will leverage your expertise in assessing AI and automated underwriting quality.

In this role, you'll report to the Assistant Vice President of Quality Assurance, ensuring that all underwriting practices meet high standards of accuracy and compliance. You'll evaluate automation-related outcomes, collaborate with multiple teams, and drive initiatives that promote consistent quality in decision-making. Your analytical skills will be vital in identifying trends and areas for improvement.

Key Responsibilities:
• Lead QA testing of AI-assisted underwriting decisions
• Evaluate data accuracy in decision outputs




• Track underwriting performance and resolve discrepancies
• Support QA training initiatives for new staff
• Update QA documentation in response to policy shifts

Requirements:
• Minimum 5 years of experience in quality assurance
• Deep understanding of underwriting standards and audits
• Familiarity with regulatory compliance in Canada
• Proficient in data analysis using Microsoft Office
• Previous experience in AI-related underwriting tasks

Utilize your skills to drive excellence in underwriting quality at First National.
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📌 First National Senior Quality Assurance Analyst (Ontario)
🏢 First National Financial
📍 Ontario