Varicent ICM Tech Lead

Hybrid: 2 days a week in office

Responsible for assessing the design development of the project from a product-fit perspective to ensure compliance with prescribed implementation standards.

Must Have Skills

- Expert in Designing effective comp plans, Smarter quotas, Territory decisions, Prioritizing leads.
- Hands-on experience in Varicent ICM tool - Composer, Web Reports, Web forms, Configure, Workflow, Schedule modules, pipe configuration (ELT).
- Experience as ICM and ELT consultant in implementation, maintenance and development support and design projects.
- Support business queries and other adhoc reports or extract.
- Experience in Release support - Technical Specifications, Test cases, build, test support and deployments.
- Needs to have experience in Application support of production systems based on ITIL methodology.

Key Responsibilities





- Should be able to design the comp plan based on requirement; be able to play the role of Technical Lead/ Solution Architect.
- Handling of customer requirements workshops, documenting the discussion, drafting the action plan and execution of the plan to closure.
- Creating estimations of tasks and drafting of integrated project plan for change requests.
- Creating/configuring compensation plan based on design and requirement.
- Should be able to troubleshoot quickly for any defects.
- Should be aware of all the different objects/modules of Varicent ICM like workflows, webforms, creating calculations, tables, presenter adaptive reports etc.

Desired Skills

- Excellent problem solving & analytical skills.
- Solid technical understanding of Varicent ICM and ELT.

📌 Varicent ICM Technical Lead - ELT, Release support , Application support (Waterloo)
🏢 Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
📍 Waterloo