Overview
Looking to accelerate your career? Fountain Tire Calgary Crowfoot is looking for a highly motivated leader to join the team as an Assistant Manager!
As part of that growth and commitment to excellence, we are searching for experienced career-minded Automotive and Tire Management Professionals to join our team!
At Fountain Tire, success is centered on providing an exceptional customer experience and building strong community relationships. Managers are leaders and builders who thrive on innovation, building a business and providing outstanding customer service. We are looking for career-minded leaders who are forward thinking and dedicated to the continued growth of Fountain Tire.
What do we offer?
At Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy many great benefits:
Competitive compensation: $25 to $35 per hour + Sales bonuses!
Comprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matching
The chance to learn and grow with Fountain Tire’s DRIVE program which offers a unique opportunity to help pave your way to potential store ownership!
Recognition and incentives for your contribution to the organization
Policies and programs that support a balanced lifestyle
Discounts for you and your family on tires, parts, and services at all Fountain Tire locations
As an important member of the store management team, the Assistant Manager will work closely with the Store Manager to ensure store success by providing professional leadership in all aspects of the business. Other duties will include:
A focus on front counter customer service and salesutilizing your previous automotive parts/service and wheel/tire experience
Recommending vehicle service, providing service quotes, and receiving customer authorization for work to be performed
Sharing product knowledge and technical expertise to provide excellent customer service on the front counter
Assisting with the completion of an annual budget; this includes forecasting revenue and expenditures, accurately tracking budget numbers with particular attention to achieving operational benchmarks
Assisting with the recruitment and development of a team of Associates dedicated to providing a superior customer experience
Supervise and motivate associates to ensure maximum productivity
Ensure all safety policies and procedures are implemented
Assist in inventory management through documentation processes and annual inventory counts
Assist in identifying and following up on outstanding accounts receivable/credit clients
Ensure store associates have completed all assigned training; providing feedback and reinforcement as required
Attentively handle customer complaints within a reasonable timeframe and maintain documentation of complaints and resolutions
What does it take to get on track?
Completion of high school diploma or GED and a post-secondary diploma, degree, or certification is preferred
At least 5 years of experience in the automotive industry
Previous experience as an assistant manager, service writer or service manageris an asset
Proven leadership ability and previous people management experience (recruitment/discipline) is an asset.
Strong computer skills
Ability to set goals and achieve results
Ability to maintain a valid driver’s license and satisfactory driver's abstract
Effective communication skills with the ability to develop and maintain positive and effective relationships with customers and team
Organizational and time management skills in order to prioritize competing demands
At Fountain Tire, you’d have a excellent place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow.
We use automated technology-assisted tools to help streamline our hiring process. These tools operate under strict privacy and fairness standards. Final decisions are always made by our hiring teams.