Join Aquatera as Account Services Manager, where you will shape customer experiences and oversee operational efficiency in utility services. Your leadership will foster community health and satisfaction.

In this role, you’ll manage critical functions like customer service, billing, and accounts receivable across Aquatera’s water and waste services. This managerial position is vital for driving service quality and team performance while ensuring compliance with regulations. Your efforts will help us achieve our goals of delivering high-quality community services.

Key Responsibilities:
• Lead customer service initiatives and team performance
• Ensure accurate billing and collections processes
• Promote safety and compliance in operations




• Manage hiring and employee development strategies
• Oversee technological integration for billing efficiency

Requirements:
• Bachelor of Commerce Degree or equivalent
• 3-5 years of management experience in customer service
• Knowledge of utility billing systems
• Skilled in data analysis and financial management
• Excellent conflict resolution and leadership abilities

Shape the future of community services at Aquatera by ensuring top-tier customer interactions and operational excellence.
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📌 Aquatera Account Services Management Role (Alberta)
🏢 Socket.dev
📍 Alberta