Join Manuvie as a CyberArk Operations Analyst, specializing in incident management and privileged access services. This hybrid role is designed for skilled problem solvers dedicated to service quality.

In this position, you will manage CyberArk services on a daily basis, addressing incidents, service requests, and technical issues. With 2-5 years of hands-on experience in cybersecurity and exceptional communication skills, you will collaborate effectively with engineering and business teams, ensuring a high-quality service experience.

Key Responsibilities:
• Oversee daily operations for CyberArk services
• Manage incidents and requests, ensuring SLA compliance
• Document actions and resolutions accurately




• Collaborate on technical troubleshooting initiatives
• Participate in process improvements and documentation

Requirements:
• 2-5 years in IAM or cybersecurity operations
• Proficiency with CyberArk solutions
• Familiarity with ticketing systems like ServiceNow
• Solid analytical and communication abilities
• Experience in managing priorities in fast-paced settings

This role offers a unique opportunity to enhance your career while contributing to exceptional service delivery at Manuvie.
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📌 CyberArk Specialist - Incident & Operations (Ontario)
🏢 Société Financière Manuvie
📍 Ontario