Shape client experiences as a Client Relationship Specialist at MNP, focusing on inside sales support. Ensure satisfaction and retention for unmanaged accounts through strategic communication and engagement.
In this pivotal role, you'll be part of MNP's National Digital Sales team, where you’ll support client successes and drive growth opportunities. Your capacity to build trust and understand client needs will allow you to deliver exceptional value through MNP’s solutions. Communication skills are paramount to foster lasting relationships and impact.
Key Responsibilities:
• Build and manage relationships with clients
• Drive customer retention and renewal initiatives
• Oversee client data management in CRM systems
• Meet critical sales performance metrics
• Work with practice leaders on sales forecasting
Requirements:
• Proven account management or inside sales experience
• Robust attention to detail and organizational skills
• Familiarity with technology and professional services sales
• Proficient in Microsoft Office tools and CRMs
• Collaborative attitude with a focus on results
Use your expertise to optimize client relationships and elevate MNP's service excellence.
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