Launch your career as a Mechanical Product Support Technician at ASSA ABLOY, where you’ll provide critical support for mechanical products throughout Ontario and Eastern Canada. This role combines travel with direct customer engagement.
As a Mechanical Product Support Technician, you will be responsible for addressing customer inquiries, troubleshooting technical issues, and streamlining communications between teams. Your ability to analyze and resolve problems will be vital in helping customers effectively utilize their products. This role is perfect for someone who thrives in a hands-on, dynamic environment while delivering exceptional customer service.
Key Responsibilities:
• Support mechanical product inquiries via various communication channels
• Diagnose and resolve technical hardware issues
• Collaborate with product managers for effective solutions
• Educate customers on proper product use
• Analyze inquiries for product returns validity
Requirements:
• Bachelor’s degree or technical diploma preferred
• Experience in the relevant industry essential
• Bilingual in French is advantageous
• Robust analytical and communication skills
• Ability to travel frequently within assigned regions
Take your technical expertise to the next level with ASSA ABLOY as a Mechanical Product Support Technician.
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