Elevate customer success with Tipalti as a Senior Revenue Operations Manager. Drive analytics, process design, and systems strategy in a hybrid environment while partnering with leadership and front-line teams.

In this hands-on role, you will directly engage with Customer Success and Onboarding leadership to transform data into actionable insights. You will champion an AI-first approach to optimize workflows and streamline customer lifecycle processes, ensuring operational excellence through advanced tools. Your strategic mindset will help improve customer metrics and drive collaboration across multiple teams.

Key Responsibilities:
• Partner with Customer Success and Onboarding leadership
• Measure customer health and lifecycle performance




• Advise customer-facing teams on best practices
• Identify and improve customer lifecycle processes
• Implement systems strategy using Gainsight and Salesforce

Requirements:
• 8+ years in Revenue or Sales Operations
• Robust data fluency in SQL and BI tools
• Hands-on experience with Gainsight and Salesforce
• Proven track record of stakeholder management
• SaaS or subscription business experience preferred

Leverage your operational expertise and strategic insight to enhance customer success initiatives at Tipalti.
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📌 Senior Revenue Operations Manager at Tipalti (Ontario)
🏢 Tipalti
📍 Ontario