Transform your career as a Client Service Associate with logistics coordination in healthcare. Support clients and providers while managing scheduling and referrals effectively.
In this vital role, you will oversee nurse and home support worker visits by balancing client needs with team capabilities. Daily tasks involve processing client referrals, handling inquiries, and making necessary scheduling changes quickly. This position demands robust collaboration skills to work with team members and management, ensuring quality care delivery and adequate staffing while safeguarding client confidentiality.
Key Responsibilities:
• Coordinate nursing and support worker visits based on needs
• Process referrals and client updates efficiently
• Adjust schedules for operational needs and client admissions
• Collaborate with teams to maintain quality standards
• Protect sensitive information in all dealings
Requirements:
• High school diploma required; prefer college education
• Proficiency with MS Office and scheduling tools
• Experience in healthcare or logistics advantageous
• Customer service experience in a contact center is helpful
• Criminal Records Check must be completed
Leverage your logistics skills to enhance client service and care delivery in this important healthcare position.
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