Become a Patient Support Coordinator with Shoppers Drug Mart in Mississauga, Ontario, focusing on superior care and patient advocacy. Your role will involve managing patient inquiries and facilitating their treatment journeys.

Working under the Patient Care Supervisor, this role places you at the forefront of patient interactions. Your responsibilities include triaging inquiries, maintaining document accuracy, and collaborating with healthcare teams. This position requires tact and empathy, ensuring each patient feels supported throughout their healthcare process.

Key Responsibilities:
• Respond to inquiries from patients and healthcare providers
• Triage calls to ensure appropriate handling
• Index patient documents from various sources




• Monitor files for data accuracy and integrity
• Coordinate to provide timely access to therapy

Requirements:
• Experience in healthcare or patient services
• Effective communication and interpersonal skills
• Ability to protect patient confidentiality
• Robust organizational skills with attention to detail
• Knowledge of healthcare reimbursement processes

Advance patient care practices and contribute to health outcomes as part of Shoppers Drug Mart's team in Mississauga.
#J-18808-Ljbffr

📌 Patient Support Coordinator at Shoppers Drug Mart (Ontario)
🏢 Shoppers Drug Mart Specialty Health Network
📍 Ontario