Become a key player at GFI as an IT Support Specialist focused on manufacturing technology. Located in Cambridge, MA, this role ensures that operational systems maintain peak performance through Tier-1 support.

GFI, a part of Westport Fuel Systems, is looking for a skilled Technical Support Specialist to provide crucial IT and operational technology support in a fast-paced manufacturing workplace. Applicants should have hands-on experience with both office and production line systems. You'll be responsible for incident resolution and device maintenance while working closely with other team members to improve processes.

Key Responsibilities:
• Deliver Tier-1 support via phone, email, and ticketing
• Diagnose and resolve IT incidents for users




• Manage maintenance of IT hardware and software
• Assist in troubleshooting production line devices
• Support LAN and network-connected systems

Requirements:
• Bachelors in IT, Computer Science, or related fields
• 3+ years' experience in IT support within manufacturing
• Proficient in Windows OS and Microsoft applications
• Basic knowledge of networking and IT frameworks
• Strong problem-solving and communication skills

Utilize your IT expertise to foster operational excellence at GFI's Cambridge location.
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📌 IT Support Specialist for Manufacturing (Ontario)
🏢 Socket.dev
📍 Ontario