Shape the future of HR operations at Pratt & Whitney Canada as a Senior Supervisor in Longueuil. Champion HR service excellence and team performance in a rewarding workplace.

In this essential role, you will oversee the HR Operations team within a high-performing Shared Services context. You will ensure that HR services are delivered efficiently and meet organizational standards while continuously improving processes. Strong leadership skills and experience in HR operations are crucial for success.

Key Responsibilities:
• Lead and develop the People Services Operations team
• Ensure adherence to service delivery quality and efficiency
• Address complex HR issues as the senior escalation authority
• Collaborate with HR partners on employee relations
• Monitor customer satisfaction and drive service improvements

Requirements:
• Minimum of 5 years in HR operations leadership
• Bachelor's degree required; MBA preferred
• Solid experience with service delivery metrics
• Proficient in Workday HCM and ServiceNow
• Capable of managing sensitive information effectively

Drive impactful HR operations and foster a culture of excellence at Pratt & Whitney Canada.
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📌 Senior Supervisor of HR Operations in Canada (Quebec City)
🏢 Pratt & Whitney
📍 Quebec City