Join OTIP in Westaskiwin, AB as a Customer Service Insurance Broker in a hybrid role. Use your expertise to manage inquiries and deliver top-notch service to clients regularly.

As part of the OTIP Group, this position requires an AIC license and a minimum of three years in personal lines insurance. Your problem-solving skills will be crucial in addressing client concerns, while your organization will help maintain accurate records and ensure smooth operations. This role emphasizes client interaction and support in a fast-paced call center environment.

Key Responsibilities:
• Handle telephone and written client requests
• Troubleshoot and resolve client service problems
• Maintain detailed documentation of transactions
• Process applications for endorsements and renewals
• Mentor fellow team members on market practices

Requirements:
• AIC level one license required
• Minimum three years’ experience in insurance
• Robust communication and interpersonal skills
• Proven time management and organizational skills
• Knowledge of EPIC and Portal systems a plus

Excel in customer service and create lasting client relationships with OTIP.
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📌 Insurance Broker at OTIP - Hybrid Setup (Alberta)
🏢 OTIP Group of Companies (OTIP, Orbit, Curo)
📍 Alberta