Drive client success as a Remote Client Support Advisor with BMO Financial Group. This job entails outbound communications and guiding clients through documentation requirements.

In this 100% remote position, you will engage with BMO InvestorLine clients to address missing documentation and enhance overall client satisfaction. An ideal candidate has 1-2 years of relevant experience and is fluent in French and English, capable of navigating compliance in financial contexts.

Key Responsibilities:
• Follow up with clients on application incompleteness
• Provide explicit instructions for document submission
• Respond professionally to client inquiries
• Document and process client interactions accurately
• Ensure compliance with AML and privacy standards

Requirements:
• Typically 1-2 years of related experience
• High school diploma or equivalent required
• Collaborative and strong organizational skills
• Basic knowledge of risk management practices
• Familiarity with BMO InvestorLine services is beneficial

Leverage your expertise in client support and compliance to impact customers' experiences positively at BMO.
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📌 Remote Client Advisor Role at BMO (Quebec City)
🏢 BMO
📍 Quebec City