Join Armstrong Fluid Technology as a Service Administration Specialist, where you’ll optimize customer service operations and manage warranty claims effectively. Partner with technicians and support teams to deliver excellence.

As a Service Administration Specialist at Armstrong Fluid Technology, you will coordinate field service, handle warranty claims, and enhance customer satisfaction. This is a dynamic role requiring interaction with different organizational teams, including production, quality, and logistics. You must possess robust problem-solving skills and demonstrate effective communication to manage service inquiries and issues.

Key Responsibilities:
• Manage field service calls and order processing efficiently
• Process and follow up on warranty claims and returns




• Schedule visits and coordinate with internal service providers
• Support teams in fulfilling service orders and customer needs
• Facilitate communication with technical support for service requests

Requirements:
• Bachelor’s degree or equivalent experience preferred
• 3-5 years in service or customer service roles
• Proficient in Microsoft Office Suite, especially Excel
• Strong English communication skills, both written and verbal
• Creative problem solver with conflict management skills

Make a meaningful impact at Armstrong Fluid Technology, pushing the boundaries of fluid-flow solutions.
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📌 Service Administration Specialist at Armstrong (Ontario)
🏢 Socket.dev
📍 Ontario