Become a vital part of Hicks Morley as a Senior Collections Specialist, managing client accounts and ensuring timely collections. Foster positive relationships through effective communication and strategic problem-solving.
This role requires you to lead the full cycle of collections while working collaboratively within the firm. You will take charge of client communications regarding aged accounts and help resolve issues by liaising with partners and the financial management team. Accurate record-keeping and analysis are crucial for your success in meeting defined targets.
Key Responsibilities:
• Manage communications regarding client collections
• Develop productive processes for collections operations
• Collaborate with partners on resolution strategies
• Conduct detailed financial account reconciliations
• Provide regular updates and reporting on collection statuses
Requirements:
• Minimum five years of collections experience
• Degree in accounting or related field required
• Familiarity with professional services environment preferred
• Excellent written and verbal communication skills
• Ability to manage competing priorities and deadlines
Utilize your knowledge and skills to enhance Hicks Morley's collections process and client satisfaction.
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