Join Cognizant as a Deskside Engineer Lead in Brampton, Ontario, offering onsite support to traders and ensuring the reliability of key trading applications. You will play a critical role in maintaining operational efficiency in a high-pressure environment.

This full-time position focuses on providing technical support to front-office users and traders. You will ensure high availability of trading applications like Bloomberg Terminal and Reuters, while managing incidents through ITSM tools like ServiceNow. Experience in financial services and robust troubleshooting skills for Windows/Mac devices are essential for success in this role.

Key Responsibilities:
• Support traders with technical operational assistance
• Troubleshoot trading applications and market data feeds




• Manage incidents via ServiceNow ensuring SLA compliance
• Coordinate with vendor teams for swift issue resolution
• Maintain documentation and follow ITIL processes

Requirements:
• 4-8 years in Trader or Front Office Support
• Strong experience with Bloomberg and trading technologies
• Proficient in Windows/Mac support and Active Directory
• Knowledge of Citrix, Microsoft 365, and basic networking
• Solid communication and problem-solving skills

Drive the operational success of trading environments as a lead engineer with Cognizant in Brampton.
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📌 Lead Deskside Engineer in Brampton (Ontario)
🏢 Cognizant
📍 Ontario