Step into a pivotal role as an SAP Production Support Engineer, delivering comprehensive support across L1, L2, and L3 levels. This contract position requires strong SAP system monitoring and incident resolution skills.

We seek an SAP expert with 3–8 years of hands-on experience in application support and a deep understanding of SAP fundamentals and support processes. You will serve as a critical resource for incident management, ensuring smooth SAP operations by swiftly addressing application failures and system issues with technical teams.

Key Responsibilities:
• Monitor and resolve SAP production and application issues
• Conduct troubleshooting and incident analysis
• Handle user-reported issues and access requests




• Document incidents and create knowledge articles
• Support configuration audits and batch process checks

Requirements:
• 3–8+ years in SAP application support roles
• Valuable grasp of SAP ERP/S4HANA and job management
• Experience with ServiceNow or similar ITSM tools
• Basic understanding of ABAP and SAP Basis troubleshooting
• Strong problem-solving and communication skills

Bring your expertise in SAP application support to foster a stable and efficient production environment.
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📌 SAP Production Support Engineer (Ontario)
🏢 TEKGENCE
📍 Ontario