Join a leading residential construction company in South Shore of Montreal as an In office After-Sales Service Coordinator. Focus on delivering excellent customer service following project deliveries while operating in a full-time, permanent role.

In this position, you will leverage your five years of experience to manage after-sales service requests, ensuring each case is meticulously documented and followed through. Effective communication in both French and English is crucial as you liaise among clients, technicians, and internal teams. Your solution-oriented and empathetic approach will be vital in navigating sensitive situations.

Key Responsibilities:
• Evaluate and manage service requests effectively
• Conduct inspections and analyze service needs




• Ensure thorough documentation of work and warranties
• Coordinate visits to streamline service delivery
• Follow up on interventions for closure

Requirements:
• Minimum 5 years of experience in relevant roles
• Fluent in French and English communication skills
• Proficient in Microsoft Office and internal systems
• Strong problem-solving and organizational skills
• Self-motivated with a focus on client satisfaction

Excel in providing thorough after-sales support as you enhance customer experience with your expertise in the residential construction sector.
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📌 On-Site After-Sales Service Coordinator (Quebec City)
🏢 NexWav
📍 Quebec City