VOLUNTEER OPPORTUNITY: Volunteer Tax Filers

Volunteer Tax Filers Competition #39-26

About Our Opportunity

Filing taxes can be an overwhelming experience for many individuals. As a result, many low-income individuals do not file and consequently miss out on benefits that they may otherwise be entitled to. We are looking for volunteers to support tax filers at FSGVs free pop-up tax clinics, which are run throughout the year. This is an opportunity to help low-income individuals file taxes and assist them in connecting or re-connecting with the benefits that they are eligible for.

Through volunteering your will be able to:

- Dedicate your time, skills, and efforts to assist low-income individuals with Tax filing
- Support clients while making a positive impact in the community
- Support the organization in its mission, values, and commitment to compassionate and client-centered care.

We Value You­­­­. Benefits:

- Adaptable scheduling to accommodate life/ work balance
- Safe and Respectful Work Environment
- Ongoing support, mentoring, and recognition to help with engagement
- A work culture that values transparency, teamwork, learning, fairness, and integrity

Work Hours Hours would be based on tax filing clinic schedule. Normally these run once or twice a month during the week between the hours of 9:30 to 3:00pm Monday to Friday.

Location

Clinics will be held at 1638 East Broadway, Vancouver BC, and in addition, at various partner sites (ie libraries, community housing sites, seniors centres, etc)

Posting End Date: Posting will remain open until volunteered until positions are filled.

What do you need to succeed?

Education, Training, Experience

- At least 2 years of experience preparing personal tax returns, both on paper and electronically
- Comfort using tax software—we use UFile

Role Qualifications and Skills include, but are not limited to

- Solid familiarity with a range of tax situations, including seniors’ pensions (local and foreign), employment income, disability claims, social assistance, student tuition, and newcomer tax matters.
- Excellent attention to detail
- Excellent communication and interpersonal skills
- Attendance at CRA webinar training (self-paced)




- Registration for your own volunteer EFILE number with CRA (separate from any practitioner EFILE you may already have)
- Participation in team meetings (usually twice a year, not including clinic service days)
- Availability on weekdays during tax season (typically 9:30 AM–3:30 PM from March to mid-April, and during post tax season.
- Serving as many clinics as you’re able, during tax season and throughout the year.
- Good computer skills; (Microsoft Office Suite, experience working with UFile is an asset)
- An ability to maintain strict confidentiality

A strong desire to help and serve our community of people with diverse backgrounds

Additional Requirements

- Successful completion of a Criminal Record Check
- Willingness to register as a volunteer under the CRA Community Volunteer Income Tax Program (CVITP)
- Commitment to reviewing annual tax updates on your own time

How To Apply If you are applying through any other platform, kindly ensure that your application is submitted via our career website at https://fsgv.ca/careers/ Short-listed candidates will be contacted for interviews. We thank all candidates and searchers for your interest.

We believe in the power of inclusion and the power of enabling all our staff to thrive by embracing diversity and fostering equality. We are committed to creating an inclusive environment for all staff that dismantles barriers and creates opportunities. Our organization is committed to recruiting a diverse workforce representing the communities we proudly serve while encompassing the principles of equity, inclusion, and diversity.

Decisions regarding recruitment, hiring, promotion, compensation, and all other terms and conditions of employment will be made without regard to race, colour, ancestry, place of origin, political beliefs, religion, marital status, family status,



physical or mental disability, sex, sexual orientation, gender identity or expression, age, or non-applicable criminal condition.

If you require a disability-related accommodation to participate in the recruitment process or are an internal candidate, please email your resume and cover letter (indicating the competition number #39-26 in the email subject line) to [email protected].

We gratefully acknowledge that our programs are delivered on traditional and ancestral lands and waters of the Coast Salish peoples, including the Xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh Úxwumixw (Squamish), Sel̓íl̓witulh (Tsleil Waututh), Qayqayt, Katzie, Kwantlen, Kwekwetlem, Semiahmoo, Matsqui, and Tsawwassen First Nations. Huy ch q’u.

Click to read our commitment to reconciliation, justice, and equity.

JOIN US FOR A MEANINGFUL CAREER HELPING OTHERS AND BRING YOUR AUTHENTIC SELF!

About Us

When you work with us, you will join a caring team of people who will value you as a whole person. You will also have the opportunity to do meaningful, leading-edge work that has a direct impact on the local community.

At Family Services of Greater Vancouver, we have been helping people in crisis since 1928. We are a non-profit working to support and empower individuals, families, and communities.

We offer programs and services designed to help people develop the skills, knowledge, and confidence to create positive change in their lives. Our staff operates from an evidence-based, trauma-informed lens to meet people where they are and get them where they want to be.

We help people develop skills and knowledge, empowering our neighbours to create positive change in their lives. Our team is made up of more than 360 staff, including expert counsellors and support workers who provide compassionate, client-centred care to youth experiencing homelessness, families and children impacted by trauma, victims of domestic violence, and other vulnerable people from an evidence-based, trauma-informed lens. We believe in building a brighter future for all British Columbians and providing a supportive and inclusive workplace for all our staff.

📌 Volunteer Tax Filers (Vancouver)
🏢 Family Services of Greater Vancouver
📍 Vancouver