Join MSP Corp as an Onsite Support Technician L2, transforming your technical skills into impactful IT solutions. This role is focused on resolving complex tech issues with an emphasis on exceptional client service.

As a Level 2 Support Technician, you will be responsible for providing advanced technical assistance and support across various platforms. Your focus will include troubleshooting both hardware and software issues, overseeing network performance, and ensuring customer satisfaction during on-call shifts. Collaborate effectively with IT teams to address escalations and solve complex challenges for clients.

Key Responsibilities:
• Deliver technical support for desktops, mobile devices, and peripherals
• Troubleshoot software issues across multiple operating systems




• Maintain server hardware and address networking concerns
• Support virtualization technologies and cloud infrastructures
• Manage ticketing systems for efficient resolution

Requirements:
• 2-3 years of experience in an MSP setting
• Comprehensive understanding of networking and security
• Microsoft Azure and endpoint management certifications
• Exceptional communication and troubleshooting skills
• Ability to work independently under pressure

Empower your career and make a significant impact on client operations in this energetic position.
#J-18808-Ljbffr

📌 MSP Corp Onsite Support Technician (British Columbia)
🏢 MSP
📍 British Columbia