Take charge of service operations with CM Lighting as a Service Manager based in Burlington, Ontario. This role focuses on optimizing crew performance and maintaining safety standards in electrical work.

As a Service Manager on a 12-month contract, you will oversee crew scheduling and allocation to ensure efficient operations. Your role requires managing up to 15 electricians and apprentices effectively while supervising safety and quality compliance at all times. Supporting field operations will be crucial to achieve high customer satisfaction.

Key Responsibilities:
• Schedule and allocate resources to maximize performance
• Guide and support the Scheduler and crew members
• Assess work orders for manpower and equipment needs




• Ensure crews adhere to safety practices and policies
• Oversee the timely completion of work orders daily

Requirements:
• Previous experience in service management with KPI accountability
• Robust customer relationship management skills
• Proven ability to drive growth and process improvements
• Experience liaising with cross-functional teams
• Capacity to deliver performance reviews and management to leadership

Be a pivotal force in enhancing operations and service quality at CM Lighting.
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📌 Service Manager Role in Burlington (Ontario)
🏢 Workwolf
📍 Ontario