Become a Capacity Analyst at Enercare Inc. in Markham and contribute to effective workforce capacity planning. Utilize your analytical skills to meet service demands efficiently.

As a Capacity Analyst, you will oversee the design and execution of workforce planning, ensuring that capacity aligns with forecasted demand. Through data analysis, you will track performance metrics and recommend necessary improvements to optimize processes. Collaborate with teams to drive operational excellence in customer service.

Key Responsibilities:
• Assess scheduling quality and recommend improvements
• Monitor forecast accuracy and implement adjustments
• Identify inefficiencies in planning workflows
• Track and report on productivity and utilization
• Support platform upgrades related to capacity planning

Requirements:
• 3+ years of experience in capacity or workforce analytics
• Preferred diploma or degree in relevant fields
• Ability to deliver presentations to leadership
• Robust analytical skills
• Knowledge in HVAC is an asset

Enhance your career in capacity planning with Enercare's expert team in Markham.
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📌 Capacity Analyst Position at Enercare (Ontario)
🏢 Enercare
📍 Ontario