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The Business Systems Analyst is responsible for leading the analysis of business problems and opportunities, developing business and system requirements, supporting solution design activities, and ensuring successful delivery of technology solutions that align with business objectives.
The Business Systems Analyst contributes to the evolution of analysis standards, tools, processes, and best practices while promoting consistency and quality across delivery teams.
This role serves as a bridge between business stakeholders and technology teams, translating business needs into functional and technical requirements. The role is responsible for analyzing business processes, identifying opportunities for improvement, defining solution requirements, supporting technology delivery, and enabling successful business outcomes .
What you will do The Business Systems Analyst maintains a business perspective throughout all phases of solution delivery, from problem identification through implementation and post-production support. Business Systems Analysts work closely with business and technology stakeholders to understand needs, identify opportunities, and define requirements.
Working in a collaborative team workplace, the Business Systems Analyst is responsible for:
Building strong relationships with business and technology stakeholders
Partnering with stakeholders to identify opportunities for process and technology improvements and supporting the development of recommendations
Leading analysis activities for medium to large initiatives, including requirements elicitation, scope definition, estimation support, dependency identification, and validation of business needs
Leading and facilitating meetings, workshops, walkthroughs, and reviews of project deliverables
Presenting recommendations, findings, risks, and project updates to stakeholders and leadership teams
Supporting decision-making and helping resolve issues, risks, and conflicts
Ensuring solutions align with business requirements and enterprise standards, including architecture, security, privacy, and risk management requirements
Defining business problems and opportunities, documenting current and future state processes, and supporting benefit analysis activities
Collaborating with architects, developers, and business stakeholders to evaluate solution options and validate that proposed designs meet business needs
Analyzing and documenting business rules, decision logic, calculations, and complex business processes
Working with APIs, integrations, data flows, and enterprise applications to define end-to-end business and system requirements
Developing process models, workflow diagrams, data mappings, and requirements documentation using established analysis techniques and standards
Partnering with QA teams to ensure testing strategies, test cases,



and test plans align with business requirements
Supporting functional testing, user acceptance testing, and defect triage activities
Partnering with Product Owners, Architects, Developers, and QA teams to define functional and non-functional requirements
Creating and maintaining user stories, acceptance criteria, backlog items, and supporting Agile delivery practices
Participating in Agile ceremonies, including backlog refinement, sprint planning, reviews, and retrospectives
Supporting release planning, implementation activities, and post-production stabilization efforts
Providing informal leadership, coaching, and mentorship to team members and contributing to the continuous improvement of business analysis practices
What you will bring Degree in a related discipline (Management Information Systems, Business Administration, Computer Science, Computer Engineering, Finance, or equivalent combination of education and experience)
Minimum 5+ years of experience in a Business Analyst or Business Systems Analyst role
Strong understanding of business analysis methodologies, processes, techniques, and best practices
Experience gathering, analyzing, documenting, and validating business and system requirements
Strong stakeholder management skills with the ability to collaborate effectively across business and technology teams
Experience facilitating workshops, requirements sessions, and stakeholder discussions
Excellent understanding of software development lifecycles (SDLC) and technology delivery processes
Experience working in Agile, Scrum, Kanban, and/or Waterfall delivery environments
Experience supporting digital transformation, modernization, or technology-enabled business initiatives
Experience working with enterprise applications, APIs, integrations, and data-driven solutions
Strong understanding of data analysis, data mapping, source-to-target mapping, and system integration requirements
Experience documenting business rules, process flows, decision logic, and workflow requirements
Familiarity with microservices, API-based architectures, cloud-enabled solutions, and modern application delivery practices is considered an asset
Experience with process modelling techniques and tools (BPMN, process mapping, workflow modelling, or equivalent)
Strong analytical and problem-solving skills with a structured and detail-oriented approach
Strong communication, presentation, and facilitation skills
Ability to influence stakeholders and build consensus across diverse teams




Strong interpersonal skills with the ability to work effectively under pressure in both team and individual settings
Excellent written and verbal communication skills with strong attention to detail
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The base salary for this position is between $56,900 - $104,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.
Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.
Grow with Canada Life We’reunitedby a shared purpose: to improve the financial,physicaland mental well-beingof Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.
We’relookingfor people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers,communitiesand each other.Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!
What we offer We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:
Career Development : Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annuallytowardseducation reimbursement.
Health & Wellness: Flexible health and dental benefits,plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation andpersonal days,we support communityinvolvement with avolunteer day.
Financial Security: Company-matching pension plan,share ownership program andadditionalinvestment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis onCommunity :We provide aworkplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs),mentorshipprograms,socialclubsandevents.
We’recommitted to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [email protected]. All information provided will be handledin accordance withapplicable laws and Canada Life policies.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.
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Requisition ID: 6783
Category: Digital Technology
Location: London, ON, CA Winnipeg, MB, CA Toronto, ON, CA
Date: Aug 19, 2026

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📌 IT Business Systems Analyst (Ontario)
🏢 TechAlliance of Southwestern Ontario, London Economic Development
📍 Ontario