Work Location: Barrie, Ontario, Canada Hours: 37.5 Line of Business: Technology Solutions Pay Details: $81,600 - $115,200 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description We are looking for someone with diverse skills and some background in this space to carry out a broad range of operational service and support assignments. You'll work under minimal supervision on data center management, maintenance, installs and decommissioning, performance, and incident management, as well as technical support activities.
KEY ACCOUNTABILITIES Lead strategic technology initiatives, build,



and maintain key elements of the firm’s enterprise infrastructure and associated project portfolio
Provide leadership for delivery of 24/7 service operations and KPI compliance and audit.
Establish and maintain metrics, key performance indicators, and service level agreements to continually improve the DC performance.
Manage remote sites as well as schedule/monitor work performed by third party vendors.
Business Continuity Plan Management, assuring our BCP documentation is current and approved by management
Attend meetings to capture business requirements for DC Capacity planning and workflow management.
Maintaining corporate databases and ensuring compliance with internal and external audit regulations.
Support applications and systems by meeting or exceeding standards and service levels while minimizing operational risk.
Promptly schedule equipment installs and cabling request, engage partners.
plan parallel work streams when possible.
Partner closely with stakeholders to improve production setting stability.
Leads the support of Data Center infrastructure Reviews, participates,

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📌 Sr. IT Ops Analyst (Ontario)
🏢 The Toronto-Dominion Bank (Canada)
📍 Ontario