Duties and Responsibilities

- Reception and Telephone Calls: Answer incoming calls, direct them to the appropriate person, and provide professional and courteous service.
- Contract Processing: Process sales contracts and related administrative documentation and ensure proper follow-up on all files.
- Sales File Management: Review sales files to ensure they are complete and accurate before processing and perform any necessary follow-ups.
- Preparation of Delivery Documents: Prepare, review, and organize all required documentation prior to the customer taking possession of the vehicle, ensuring that each file is complete and ready for delivery.
- Document Signing at Delivery: Meet with customers when they take possession of their vehicle, review the required documents with them, obtain all necessary signatures, and ensure that all documentation is properly completed and signed.
- Delivery Coordination: Work closely with the appropriate departments to ensure that all documentation and administrative requirements are completed and ready for the scheduled vehicle delivery.
- Sales Department Support: Assist the sales team with various administrative duties and contribute to the smooth processing of vehicle transactions and deliveries.
- Accounts Payable: Process and monitor accounts payable, review invoices, prepare payments, and ensure the accuracy of accounting information.
- Vendor Follow-Up: Communicate with vendors as required and ensure proper management of payment deadlines.
- Accounting Support: Work closely with the Accounting Department and perform various administrative and accounting-related duties.
- Data Entry: Enter and update information accurately in the dealership’s various systems.




- Document Management: Prepare, file, and archive documents related to sales, deliveries, and other transactions.
- Interdepartmental Collaboration: Communicate with team members across different departments to ensure efficient file management and a smooth delivery experience for customers.
- Administrative Duties: Perform various other administrative duties as required by the dealership.

Required Skills and Qualifications

- Organizational Skills: Be organized, methodical, and capable of managing multiple files and priorities simultaneously.
- Attention to Detail: Demonstrate a high level of accuracy and attention to detail, particularly when preparing and reviewing sales and delivery documents.
- Versatility: Be comfortable handling a variety of responsibilities and working with multiple departments.
- Customer Service: Maintain a qualified and courteous attitude and be committed to providing an excellent customer experience, particularly when customers take possession of their vehicles.
- Customer Communication: Be comfortable meeting with customers, clearly explaining the documents they are required to sign, and answering questions during the administrative completion of the vehicle delivery.
- Teamwork: Enjoy working collaboratively with the Sales, Accounting, and Management teams.
- Independence: Be able to organize your workload, manage priorities, and complete required follow-ups independently.
- Experience: Previous experience in administration, accounting, or the automotive industry is considered an asset.
- Bilingualism: Proficiency in both English and French would be considered an asset in order to serve our diverse clientele.

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📌 Sales Administrator & Delivery Coordinator – Dual Role (Granby)
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