Elevate your career as a Senior Advisor of Digital Experience with the Greater Toronto Airports Authority. Lead innovative projects at Toronto Pearson to enhance passenger interactions.

The GTAA is seeking a Senior Advisor to focus on improving digital experiences for customers at Toronto Pearson Airport. This role requires a strategic mindset and a passion for customer satisfaction, as you will drive improvements based on user feedback and digital trends. Collaborate closely with various teams to ensure effective implementations.

Key Responsibilities:
• Spearhead digital transformation initiatives for customer interactions
• Analyze customer insights to enhance service offerings
• Collaborate with project teams on digital solutions




• Develop and implement digital communication strategies
• Monitor and assess the effectiveness of digital experiences

Requirements:
• Significant experience in digital experience design
• Strong analytical and communication skills
• Ability to thrive in a collaborative workplace
• Familiarity with digital project management tools
• Knowledgeable about emerging digital innovations

Join GTAA to make a tangible impact on the travel experience at Toronto Pearson!
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📌 Senior Advisor in Digital Experience, GTAA (Ontario)
🏢 Toronto Pearson International
📍 Ontario