Enhance your career at Hankook Tire as a Bilingual Customer Service Agent. This role is designed for individuals proficient in both French and English, focusing on exceptional service and order management.

At Hankook Tire, a leader in tire manufacturing, you will join the Inside Sales team to foster customer relationships. Your duties include utilizing SAP for order processing and coordinating with logistics to ensure on-time delivery. A solid interest in the automotive industry will benefit your performance in this role.

Key Responsibilities:
• Utilize SAP to create sales and delivery orders
• Confirm orders and inform customers of backorder ETAs
• Coordinate with logistics for shipping schedules
• Monitor inbound shipments for prompt order fulfillment
• Resolve customer inquiries and operational issues

Requirements:
• Bilingual proficiency in French and English
• Experience of 1-3 years in customer service or sales
• Strong skills in Microsoft Excel and Outlook
• Knowledge of ERP systems, especially SAP, is an advantage
• High School diploma necessary; a degree is a plus

Bring your expertise in customer service and bilingual communication to Hankook Tire.
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📌 Hankook Tire Bilingual Customer Service Agent (Ontario)
🏢 Hankook Tire America
📍 Ontario