Shape the future of cannabis retail with FIKA as a Lead Retail Experience professional. Oversee team performance and enhance customer satisfaction daily.

As a Lead Retail Experience at FIKA, you will manage store operations during your shift and serve as a key resource for your team. Responsibilities include supervising staff, engaging customers, and ensuring compliance with company policies, all while fostering a positive retail setting.

Key Responsibilities:
• Open and close store, managing all related procedures
• Greet customers and model high service standards
• Provide training for team members and support their development
• Handle customer inquiries and resolve complaints
• Guide implementation of effective sales strategies

Requirements:
• 2+ years of experience in retail
• High school diploma or equivalent
• Strong skills in customer service and data management
• Knowledgeable about retail sales principles
• Proven abilities in conflict resolution and time management

Become a pivotal part of FIKA and contribute to creating a premier retail experience for every customer.
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📌 Lead Retail Experience at FIKA (Manitoba)
🏢 Friendly Stranger
📍 Manitoba