Contribute to patient care excellence with Prenuvo as a Patient Experience Representative located in Toronto. Your focus will be on ensuring a positive, informed experience for all patients.

This full-time role is vital for enhancing patient satisfaction at Prenuvo. You will be answering inquiries, assisting in account setups, and managing communications to resolve issues. Your interpersonal skills and ability to adapt in a startup environment will help elevate our patient-centric approach.

Key Responsibilities:
• Provide knowledgeable customer service across various channels
• Resolve inquiries from patients and healthcare professionals
• Educate on services and assist with account management




• Maintain records and follow up on patient satisfaction
• Schedule patient appointments and assist with medical forms

Requirements:
• Experience in customer support is advantageous
• Strong verbal and written communication skills
• Ability to manage multiple tasks effectively
• Commitment to upholding patient confidentiality
• Flexibility to work wide-ranging hours, including weekends

Drive meaningful patient interactions that positively impact lives at Prenuvo in Toronto.
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📌 Patient Engagement Specialist Toronto (Ontario)
🏢 Prenuvo
📍 Ontario