Become a Customer Service Team Lead at Magnet’s client in Mississauga. Deliver excellent service while leading the Customer Care team in a rapidly growing organization.

This role requires exceptional interpersonal skills and leadership abilities to oversee customer inquiries and ensure order processing efficiency. As a key facilitator within a North American Consumer Product Organization, your efforts will directly influence customer satisfaction and sales growth by managing relationships and guiding team efforts effectively.

Key Responsibilities:
• Deliver superior customer service through multiple communication channels
• Manage order processing and customer interactions via ERP
• Build strong relationships with customers and sales teams




• Ensure order management accuracy and troubleshoot effectively
• Maintain logs for customer inquiries and issues

Requirements:
• Must have a high school diploma; higher education preferred
• Minimum 2 years in a Customer Service role
• Bilingual in both French and English
• Robust leadership skills and capability to prioritize tasks
• Experience within the consumer packaged goods sector is a plus

Lead customer service improvements for Magnet's client team in Mississauga.
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📌 Magnet Customer Service Team Lead Role (Ontario)
🏢 Magnet Search Group
📍 Ontario