Join a dedicated team as a Customer Service Representative in Group Savings and Retirement. Deliver high-quality client support with no sales while working remotely and enjoying a collaborative atmosphere.

This role seeks individuals passionate about customer service and eager to make a difference. As a Customer Service Representative, you will leverage your interpersonal skills and professionalism to understand clients' needs, providing tailored solutions via phone and email. Your commitment to excellence will enhance the customer experience in this supportive setting.

Key Responsibilities:
• Deliver high-quality service through phone and email interactions
• Understand clients’ needs and identify fitting solutions
• Respond to inquiries professionally and efficiently




• Provide insights on financial services and savings plans
• Collaborate with teammates to ensure consistent service delivery

Requirements:
• At least two years of customer service experience
• Strong English and French communication skills
• Excellent problem-solving and analytical abilities
• Comfortable with computers and software applications
• Ability to work remotely with occasional on-site presence

Bring your expertise in customer service and communication to support clients in their savings journey.
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📌 Customer Service Representative - Group Savings (Quebec City)
🏢 iA Financial Group (Industrial Alliance)
📍 Quebec City