Step into a Front Desk Leadership role at Pursuit, where your management skills enhance guest relations and operations. Oversee the daily functions and training of front office staff.

In this pivotal position, you will ensure a smooth administrative process at Pursuit, focusing on keeping an updated database and welcoming every guest with care. Your role will encompass managing guest check-ins, providing concierge services, and resolving any complaints efficiently. Collaboration with multiple departments will be key to maintaining high standards of service and guest satisfaction.

Key Responsibilities:
• Ensure productive administrative operations at the front desk
• Keep guest database up to date and accurate




• Greet guests warmly and assist with their needs
• Supervise billing and organization of guest activities
• Conduct regular skills training sessions for staff

Requirements:
• 2-5 years of hotel industry experience
• One year in a supervisory role required
• Must have proficient communication skills
• Basic computer and accounting software skills
• Capable of leading teams and working independently

Elevate front desk operations and enrich guest experiences at Pursuit through your supervisory expertise.
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📌 Front Desk Leadership at Pursuit (Alberta)
🏢 FlyOver Iceland
📍 Alberta