Take the role of Client Service Coordinator with iA Financial Group, engaging deeply in customer service for a one-year contract. Support advisors with your technical and coaching skills.

As a Client Service Coordinator, you will interface with advisors as the first line of support, using problem-solving skills to enhance their experience. This position requires you to log interactions and provide feedback in daily management meetings. Your commitment to service excellence will be key.

Key Responsibilities:
• Address advisor inquiries through calls and emails
• Provide technical support for existing tools and systems
• Follow up on pending requests to ensure resolution
• Escalate issues appropriately to your Supervisor
• Participate actively in team management meetings

Requirements:
• 2-3 years in customer service, preferably in finance
• Solid communication abilities in both French and English
• Analytical thinking and strong organizational skills
• Capable of managing multiple tasks efficiently
• Accountable and reliable in service delivery

Contribute to iA Financial Group's mission of advisor support through your exceptional customer service skills.
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📌 iA Financial Client Service Coordinator (Quebec City)
🏢 Iaawg
📍 Quebec City