Explore the role of Client Services Associate at RH, where your expertise in luxury service is essential to enhancing client interactions. This position focuses on understanding and meeting client needs in a refined retail environment.
As an integral part of the RH team, you will ensure that every client receives exceptional support and service. Your responsibilities will include greeting clients, managing inquiries, and providing backup to Gallery Partners. Your elegant approach and style will reflect the brand's commitment to excellence in a team-oriented environment.
Key Responsibilities:
• Greet and assist clients entering the gallery
• Answer client questions via phone and email
• Connect clients with the right associates for support
• Elevate service levels for Gallery Partners
• Stay well-informed on RH product offerings
Requirements:
• Experience in customer service within luxury retail
• Excellent organizational and multitasking aptitude
• Strong verbal and written communication ability
• Commitment to detail and service quality
• Proficient in Mac OS, Microsoft Office, and Google Apps
Deliver luxury service and foster client relationships while showcasing the ethos of RH.
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