Elevate hotel performance as an Operations Manager, enhancing guest service and financial success. Work closely with the General Manager to coordinate daily operations in a agile hotel environment.
This position requires assisting in leading the hotel's operations. You will manage budgeting, strategic planning, and implement quality service processes to ensure guest satisfaction. Ideal candidates will address operational gaps and enrich service quality, while overseeing performance measurements across various departments.
Key Responsibilities:
• Assist General Manager in directing daily hotel operations
• Oversee guest satisfaction and service quality initiatives
• Identify and address performance efficiency gaps




• Manage daily quality processes and team empowerment
• Collaborate with Revenue Management to boost market share
Requirements:
• Degree in Business or Hospitality Management
• 4-5 years of hotel management experience
• Strong leadership, communication, and administrative skills
• Familiarity with MS Word, Excel, and Oracle systems
• Exceptional time management and detail orientation
Drive operational excellence and deliver outstanding guest experiences as a key leader in hotel management.
#J-18808-Ljbffr

📌 Hotel Operations Manager with Leadership Skills (Medicine Hat)
🏢 Westmont Hospitality Group
📍 Medicine Hat