Join our Canadian facility maintenance company as a Customer Success Manager focused on Janitorial Services. Lead operations, enhance customer relationships, and drive profitability across locations.

This essential role requires senior-level management of Janitorial Services, emphasizing customer satisfaction and operational excellence. You will build lasting partnerships with customers and manage the performance of cleaning teams. Executing quality audits and developing financial strategies are key aspects to maximize effectiveness and revenue generation within designated areas.

Key Responsibilities:
• Oversee management of customer and partner experiences
• Conduct audits and manage store level operations
• Coordinate with partners on training and compliance




• Foster robust customer relationships and communication
• Implement budgeting and cost management strategies

Requirements:
• Degree in business administration or related discipline
• At least 5 years in janitorial or operational management
• Previous supervisory experience of 3-5 years advantageous
• Proficient in both English and French for Quebec roles
• Excellent communication and leadership abilities

Enhance customer satisfaction and operational efficiency within our maintenance services.
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📌 Customer Success Manager in Facility Maintenance (Ontario)
🏢 United Services Group
📍 Ontario