Transform technology deployment as a Customer-Facing Technical Services Manager at Axon in Canada, involving 80% travel. Ensure client satisfaction through expert solutions and effective installations.

As a Customer-Facing Technical Services Manager with Axon, you will manage the deployment and support of cutting-edge Fleet systems, acting as a bridge between technology and customer needs. Your role demands strong technical understanding, especially with networking, third-party management, and customer engagement. You'll lead teams to provide exceptional service and support.

Key Responsibilities:
• Direct Fleet installations while ensuring customer satisfaction
• Maintain communication with clients and team members
• Deploy and troubleshoot hardware/software solutions




• Create comprehensive documentation for installations
• Conduct training for users on Axon's technology

Requirements:
• Extensive knowledge of IP networking and related technologies
• Proven leadership in customer service and installations
• Experience in law enforcement settings preferred
• 5+ years in a technical managerial capacity
• Must reside near a major airport for travel

Utilize your networking expertise and customer-oriented mindset to elevate Axon's mission of Protecting Life.
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📌 Customer-Facing Technical Services Manager (Alberta)
🏢 Axon
📍 Alberta