Excellent West Chrysler is looking for an organized and detail-oriented Warranty Administrator Helper to join our Service Department. This position will work closely with our Warranty Administrator, Service Advisors, and Technicians to help ensure warranty claims are entered accurately, properly documented, and processed for payment.
This is an excellent opportunity for someone who wants to build a career on the administrative side of an automotive service department. The experience gained in this role can provide a strong foundation for future opportunities in warranty administration, service advising, or our Business Development Centre (BDC).
Schedule
- Monday to Friday
- 8-hour shifts
- No evenings
Responsibilities
- Assist the Warranty Administrator with the preparation and entry of warranty claims
- Review repair orders and supporting documentation for accuracy and completeness
- Work with Service Advisors and Technicians to gather information required for warranty submissions
- Enter and update warranty and repair information within dealership systems
- Help ensure claims are submitted accurately and within required timelines
- Assist with tracking submitted, returned, adjusted, and paid warranty claims
- Follow up internally on missing or incomplete documentation
- Maintain organized warranty records and related paperwork
- Communicate with Service Department team members regarding warranty claim requirements
- Assist with rejected or returned claims as directed by the Warranty Administrator
- Learn and follow manufacturer warranty policies and procedures
- Complete additional administrative and service-related duties as required
Qualifications
- Previous automotive service department experience is considered an asset
- Warranty, Service Advisor, BDC, or dealership administrative experience is an asset
- Strong attention to detail and accuracy
- Excellent organization and time-management skills
- Solid verbal and written communication skills
- Comfortable working with computers and learning dealership software
- Ability to manage multiple tasks in a busy Service Department environment
- Willingness to learn warranty processes, policies, and procedures
- Ability to work effectively with Service Advisors, Technicians, and other dealership team members
What Great West Chrysler Offers
- Monday-to-Friday daytime schedule with no evenings
- Comprehensive benefits program
- Training and development opportunities
- Experienced management and team environment
- Opportunity to learn multiple areas of dealership Service operations
- Career growth opportunities within the dealership and automotive group
If you are organized, eager to learn, and interested in building a career within automotive service operations, we would like to hear from you. Please submit your resume through this posting. This position will remain available until filled. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Pay: $18.00 per hour
Benefits
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
Work Location: In person
📌 Warranty Administrator Helper (Edmonton)
🏢 Great West Chrysler
📍 Edmonton
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